Privacy Policy

01 Information We Collect

We only collect information that helps us respond to you and fulfil custom manufacturing orders.

Information you give us

• Contact & business details — name, organization/club/brand, email, phone or WhatsApp number.
• Order & quote details — products, quantities, sizes, colours, branding method, target price, and delivery dates.
• Shipping information — delivery address and destination country.
• Artwork & files — logos, designs, and reference files you upload for production.
• Communications — messages you send us by form, email, or WhatsApp.

Information collected automatically

• Usage & device data — IP address, browser type, pages viewed, and referring links.
• Cookies & similar technologies — see the Cookies section below.

Payment information: when payment is taken, card and banking details are entered directly with our payment or bank provider. We do not store full card numbers on our systems.

02 How We Use Your Information

• Respond to enquiries and prepare quotes.
• Create mock-ups, process and manufacture custom orders, and arrange shipping.
• Provide customer support and order updates.
• Take and confirm payment through our providers.
• Improve our website, products, and service quality.
• Send marketing or promotional messages where you have opted in — you can opt out at any time.
• Detect, prevent, and address fraud, abuse, or security issues.
• Meet legal, tax, and regulatory obligations.

03 Cookies & Tracking Technologies

We use cookies and similar technologies to run the website, remember preferences, measure traffic, and improve marketing. These may include:

• Essential cookies — required for the site to function.
• Analytics — e.g. Google Analytics, to understand how the site is used.
• Advertising/marketing pixels — e.g. the Meta (Facebook) Pixel and TikTok Pixel, to measure and improve our ads.

You can control or block cookies through your browser settings. Blocking some cookies may affect how the site works.

04 How We Share Your Information

We do not sell your personal information. We share it only as needed to run our business:

• Service providers — payment processors, couriers and shipping partners, our enquiry-form handler, hosting, and email providers.
• Analytics & advertising partners — to measure site performance and ad results.
• Professional advisers — such as accountants or legal advisers, where necessary.
• Legal & safety — when required by law, regulation, or to protect our rights and customers.
• Business transfers — in connection with a merger, acquisition, or sale of assets.

05 International Data Transfers

Abbie Sports Wear is based in Sialkot, Pakistan, and serves customers worldwide. Your information may be processed in Pakistan and in other countries where we or our service providers operate. Where required, we take appropriate steps to protect your information during international transfers.

06 Data Security

We use reasonable technical and organizational measures to protect your information against loss, misuse, and unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

07 Data Retention

We keep your information only as long as needed for the purposes described in this policy — for example, to fulfil your order, maintain business records, and meet legal or tax requirements — after which it is deleted or anonymized.

08 Your Privacy Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Object to or restrict certain processing.
• Withdraw consent for marketing at any time.
• Request a copy of your data in a portable format.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before responding.

09 Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

10 Third-Party Links

Our website and messages may link to third-party sites (for example WhatsApp, social media, or payment pages). We are not responsible for the privacy practices of those sites — please review their own privacy policies.

11 Changes To This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last revised. Significant changes will be posted on this page.